2nd Australasian Conference on Safety and Quality in Health Care

Session Details

Consumer Empowerment Poster Session

Monday, 9 August 2004 17:00 -17:30

Exhibition Hall

Consumer Complaints: How they can Improve Health Systems
  • Tricia Dewar
  • The South Australian Patient Evaluation of Hospital Services (PEHS)
  • Dr Ann-Louise Hordacre, Population Research and Outcome Studies Unit, Department of Human Services
  • Hearing the Voices of Consumers: Integrating and Sustaining Community Participation in Hospitals- a South Australian Perspective
  • Ms Meg Phythian, The Women’s and Children’s Hospital
  • Mr Rick Sweetman, The Women’s and Children’s Hospital
  • Self-Administration of Simple Analgesia following Normal Vaginal Birth
  • Ms Joy Burdack, Calvary Health Care ACT
  • A Survey of Patient Attitudes to Mixed Sex Hospital Accommodation
  • Danielle M Campbell, Centre for Health Services Research
  • Barriers and Facilitators to Best Practice CMI Delivery
  • Dr Tracey L Bessell, The Canberra Hospital
  • Macarthur Cancer Community Council-Partnership not Tokenism
  • Jenella K Cottle, Macarthur Cancer Therapy Centre
  • What do Consumers Want When it Comes to Giving Consent?
  • Ms Sally Skevington, WA Department of Health
  • Consumer Participation in Quality and Safety Activities in Public Hospitals in Victoria
  • Tony Mc Bride, Health Issues Centre
  • The Development and Introduction of a Common Care Plan between Mental Health Services, Psychiatric Disability and Rehabilitation Services (PDRSS) and General Practitioners
  • Dr Thomas Callaly, Barwon Health
  • Paul Napper, Pathways
  • Facilitatating Patient Focussed Care through Patient Forums
  • Kathryn L Bailey, St. Vincent's Health
  • Ms Rebecca Power, St. Vincent's Health
  • Evaluating Satisfaction with Complaints Management
  • Ms Mary-Jane Stolp, St Vincent's Health - Melbourne
  • Ms Barbara Donnelly, St Vincent's Health - Melbourne
  • Ms Kath Aylward, St Vincent's Health - Melbourne