2nd Australasian Conference on Safety and Quality in Health Care
Aim
To inform on how a major change management program led from a patient's perspective can truly transform an organization
Objectives
To share the vision
Show the journey towards the vision highlighting the methodology and learnings about the 'process'.
Describe a change process which empowers frontline staff to reengineer processes within a complex healthcare system.
Identify some of the major achievements.
Assist people in identifying the key steps of putting this into their organization.
| Chair | Ms Judith Manning | Calvary Health Care ACT |
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Perfecting Healthcare Delivery
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